ISO 9001:2015 transition training programme

2015–2016 training programme. Contact ITVC for current course dates and fees.

Training programme

Course: Updates, interpretation of requirements and transition guidance for ISO 9001:2015

Day one

Overview of quality management under ISO 9001:2015

• General awareness of quality and quality management.
• Development of the ISO 9000 quality management model.
• The ISO 9001:2015 quality management system model.
• Major changes from ISO 9001:2008 to ISO 9001:2015: approach, structure, clauses and requirements.
• Discussion of quality management.

Interpretation and analysis of ISO 9001:2015 — Clause 4: Context of the organisation

• 4.1 Understanding the organisation and its context.
• 4.2 Understanding the needs and expectations of interested parties.
• 4.3 Determining the scope of the quality management system.
• 4.4 The quality management system and its processes.
• Discussion of organisational context and process management.

Interpretation and analysis of ISO 9001:2015 — Clause 5: Leadership

• 5.1 Leadership and commitment.
• 5.2 Policy.
• 5.3 Organisational roles, responsibilities and authorities.
• Discussion of leadership and commitment.

Interpretation and analysis of ISO 9001:2015 — Clause 6: Planning

• 6.1 Actions to address risks and opportunities.
• 6.2 Quality objectives and planning to achieve them.
• 6.3 Planning of changes.
• Discussion of risk and objective management.

Interpretation and analysis of ISO 9001:2015 — Clause 7: Support

• 7.1 Resources.
• 7.2 Competence.
• Discussion of organisational knowledge.

Review of day one

Day two

Interpretation and analysis of ISO 9001:2015 — Clause 7: Support, continued

• 7.3 Awareness.
• 7.4 Communication.
• 7.5 Documented information.
• Discussion of awareness and control of documented information.

Interpretation and analysis of ISO 9001:2015 — Clause 8: Operation

• 8.1 Operational planning and control.
• 8.2 Requirements for products and services.
• 8.3 Design and development of products and services.
• 8.4 Control of externally provided processes, products and services.
• Discussion of operational planning and control.

Interpretation and analysis of ISO 9001:2015 — Clause 8: Operation, continued

• 8.5 Control of production and service provision.
• 8.6 Release of products and services.
• 8.7 Control of nonconforming outputs.
• Discussion of production and service provision control, and control of nonconforming outputs.

Interpretation and analysis of ISO 9001:2015 — Clause 9: Performance evaluation

• 9.1 Monitoring, measurement, analysis and evaluation.
• 9.2 Internal audit.
• 9.3 Management review.
• Discussion of monitoring, measurement, analysis and evaluation.

Interpretation and analysis of ISO 9001:2015 — Clause 10: Improvement

• 10.1 General.
• 10.2 Nonconformity and corrective action.
• 10.3 Continual improvement.

Guidance on updating and transitioning a quality management system to ISO 9001:2015

Course evaluation and wrap-up

Course assessment.

Related reference: Documentation required by ISO 9001:2015