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ISO and quality management

EICC consulting — Part E: Management Systems

2016-11-05 10:37:48 | Lượt xem: 5095 | ISO and quality management

EICC participants must establish the management system described in Part E to maintain and monitor conformance and support continual improvement.

Historical reference following the EICC structure. The original diagram and clause numbers are retained; this is not a current assessment checklist. For implementation, check the applicable RBA Code, legislation and customer requirements.

E. Management Systems

Original EICC diagram — E — Management Systems: E1 Company commitment; E2 Management accountability and responsibility; E3 Legal and customer requirements; E4 Risk assessment and risk management; E5 Improvement objectives; E6 Training; E7 Communication; E8 Worker feedback and participation; E9 Audits and assessments; E10 Corrective action; E11 Documentation and records; E12 Supplier responsibility.
Original ITVC training diagram. English translation: E — Management Systems: E1 Company commitment; E2 Management accountability and responsibility; E3 Legal and customer requirements; E4 Risk assessment and risk management; E5 Improvement objectives; E6 Training; E7 Communication; E8 Worker feedback and participation; E9 Audits and assessments; E10 Corrective action; E11 Documentation and records; E12 Supplier responsibility.

E1) Company commitment

  • E1.1 Establish appropriate and effective policies or a code endorsed by executive management, covering A) Labor, B) Health and Safety, C) Environment and D) Ethics.

E2) Management accountability and responsibility

  • E2.1 Clearly define and assign adequate responsibilities and authority to personnel at all levels, from senior management to workers, for implementing the management system and complying with applicable laws, regulations and Code requirements covering Labor, Health and Safety, Environment and Ethics.
  • E2.2 Establish an adequate and effective management-review and continual-improvement process for performance and management systems in Labor, Health and Safety, Environment and Ethics.

E3) Legal and customer requirements

  • E3.1 Establish an adequate and effective process to monitor, identify, understand and ensure compliance with laws, regulations and customer requirements relating to Labor, Health and Safety, Environment and Ethics.

E4) Risk assessment and risk management

  • E4.1 Establish an appropriate and effective risk-management process to identify, assess and mitigate, reduce or control risks in Labor, Health and Safety, Environment and Ethics.

E5) Improvement objectives

  • E5.1 Establish an adequate and effective performance-management process for Labor, Health and Safety, and Ethics. Set performance objectives and improvement targets, develop and implement improvement plans, regularly review progress and make appropriate adjustments when needed.

E6) Training

  • E6.1 Establish an adequate and effective training process for managers and workers on relevant policies, procedures, job-related matters and performance objectives covering Labor, Health and Safety, Environment and Ethics.

E7) Communication

  • E7.1 Establish an adequate and effective reporting and communication process for workers, managers, suppliers and customers on policies, practices and performance relating to Labor, Environment and Ethics.

E8) Worker feedback and participation

  • E8.1 Establish an adequate and effective grievance process through which workers can confidentially raise work-related complaints without fear of retaliation or intimidation.
  • E8.2 Establish an adequate and effective worker-engagement and consultation process, enabling management to encourage participation and feedback through appropriate channels.

E9) Audits and assessments

  • E9.1 Establish an adequate and effective self-assessment process to periodically review conformance with the EICC Code and compliance with applicable laws and regulations covering Labor, Health and Safety, Environment and Ethics.

E10) Corrective action process

  • E10.1 Establish an adequate and effective process to address EICC Code non-conformances and legal non-compliance identified through internal or external audits, assessments, inspections, investigations and reviews. Include root-cause analysis, corrective and preventive action, and tracking of actions and notices of violation through completion across Labor, Health and Safety, Environment and Ethics.

E11) Documentation and records

  • E11.1 Maintain adequate and effective documentation and records for Labor, Health and Safety, Environment and Ethics management systems, with appropriate access controls to protect privacy.

E12) Supplier responsibility

  • E12.1 Communicate EICC Code requirements to major next-tier suppliers.
  • E12.2 Establish an effective process to ensure that major next-tier suppliers implement the EICC Code.  

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