Privacy policy

1. Collection of personal information

The information collected helps us to:

• Support customers when purchasing products.
• Answer customer enquiries.
• Provide you with our latest information.
• Review and improve the website’s content and interface.
• Carry out promotional activities relating to ITVC Global’s products and services.
• To access and use certain services on our website, you may be asked to register personal information with us, such as your full name, contact telephone number and email address. All information provided must be accurate and lawful. We accept no legal responsibility for the information you provide.
• We may also collect information about your visits, including the number of pages you view, the links you click and other information relating to your connection to our website. We also collect information supplied by your web browser whenever you visit our website, including your IP address, browser type, language, access times and the addresses accessed by your browser.

2. Use of personal information

• We collect and use your personal information for appropriate purposes and in full accordance with this Privacy Policy.
• When necessary, we may use this information to contact you directly by email, telephone, text message or similar means. If you subscribe to email notifications, you may also receive emails about new products and services, upcoming events or recruitment opportunities.

3. Sharing of personal information

Except in the circumstances described in this policy under “Use of personal information,” we undertake not to disclose your personal information to external parties.

• In some cases, we may engage an independent organization to conduct market research projects. Your information may then be provided to that organization for the purposes of the project. The third party will be bound by a confidentiality agreement permitting it to use the information provided solely to complete the project.
• We may disclose or provide your personal information when strictly necessary in the following circumstances: (a) at the request of law enforcement authorities; (b) where we believe this will help protect our legitimate legal interests; or (c) in an emergency where it is necessary to protect the personal safety of our members.

4. Access to personal information

You may access and amend your personal information at any time through the appropriate links we provide.

5. Security of personal information

• By submitting your personal information to us, you agree to the terms set out above. We are committed to protecting your personal information by all available means.
• We also recommend that you follow these principles to protect your personal information:
• Do not disclose your username, login name and/or password to anyone, or write or use them where others can identify or see them.
• When choosing a password, do not use easily identifiable information such as your full name, date of birth or telephone number, or characters and numbers easily recognizable from that information.
• Log out of the system and close your browser when leaving your computer, even briefly. If you use a shared computer, log out or close all open website windows.
• If unauthorized or unlawful transactions or activities are carried out using your account or personal information, or arise from your error, negligence or intentional actions, we understand that you will bear all resulting losses or liabilities in accordance with the law when those transactions are carried out.

6. Changes to this policy

• We may change the content of this Privacy Policy without prior notice to meet our needs and respond to customer feedback. When we update this policy, we will update the revision date on this page.
• This Privacy Policy applies only to ITVC Global’s website. It does not cover or relate to third parties that advertise on, or are linked from, our website. We encourage you to read third-party websites’ safety and privacy policies carefully before providing personal information to them. We accept no responsibility in any form for the content or legality of third-party websites.

Content and presentation updated: 26 September 2026.